User Testing Agency for Illinois
Refine Your Digital Experience
Flatirons helps businesses optimize their products through detailed user testing and usability assessments.
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Our User Testing Services
Flatirons offers a variety of user testing solutions to gather valuable insights and enhance your user experience.
Frontend Development
We implement tools to gather user feedback, conduct A/B testing, and analyze user behavior data to inform continuous UX improvements.
Backend API Development
Our frontend team builds responsive, accessible interfaces using modern frameworks like React, Angular, or Vue.js.
App Prototyping
We develop consistent design systems and style guides to ensure UX coherence across all your digital products.
UI/UX Design
Our prototyping services allow you to visualize and test your product early, reducing risks and refining usability before development.
Front-End Development
We craft user interfaces that are intuitive, accessible, and visually appealing, ensuring a seamless user journey.
Backend Development
Our user testing services evaluate your product’s usability, gather user feedback, and optimize the user experience for better engagement and satisfaction.
Our record speaks for itself.
We form long-term relationships with businesses from startups to Fortune 100 enterprises.
3 year
Average client relationship.
5.0 / 5.0
Clutch client rating.
50+
Industry awards.
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Types of Digital Products We Test
We test a wide range of digital applications including mobile, web, and enterprise platforms.
Customer Journey Mapping Apps
Develop applications that map and analyze customer journeys to identify pain points and enhance user satisfaction.
A/B Testing Platforms
Build A/B testing tools to validate design choices, interface variations, and improve conversion rates.
Live Testing & Session Recording Apps
Tools for live user testing sessions with session recording to observe user behavior and optimize user experience.
In-App Feedback Widgets
Integrate customizable feedback widgets into your app to collect user impressions directly inside your software.
AI-Powered User Feedback Tools
Leverage AI to analyze user feedback, identify common pain points, and suggest actionable improvements for your product.
Usability Testing Platforms
Create platforms that host usability testing sessions, record user interactions, and analyze the data for design improvements.
Mobile User Testing Apps
Develop mobile apps that allow users to test your software on various devices, providing valuable insights for your development team.
Remote User Testing Platforms
Custom solutions to facilitate remote user testing, enabling you to gather real-time user feedback and improve your product with ease.
The reviews are in.
Award-winning agency with 5.0 rating on Clutch
5.0/5
25 client reviews
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A trusted partner for your business.
Flatiron's work optimized site design and flow. The creative lead at Flatirons demonstrated exceptional UX know-how, integrating usability and design to deliver a powerful product. The client came out of the engagement with a wider understanding of the most important platform features.
Heidi Hildebrandt
Director of Product
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With the help of Flatirons Development, we were able to launch a large update to our platform, introducing new innovative tools for our clients. The information was complex but Flatirons found creative ways to present it, making it feel simple and easy to understand.
Jeremy Zaborowski
Co-Founder & CTO
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They deconstructed our idea and provided it back to us in an incredibly smart and accessible manner. Flatirons Development is constantly solving problems in both a visually stunning and intelligent way.
Storey Jones
Founder and CEO
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Our company is growing, and as we started looking to scale, we wanted a more efficient business model. We hired Flatirons Development to build a platform that would help connect talent with the right company.
Brian Bar
Founder and CEO
Schedule a call
Flatiron's work optimized site design and flow. The creative lead at Flatirons demonstrated exceptional UX know-how, integrating usability and design to deliver a powerful product. The client came out of the engagement with a wider understanding of the most important platform features.
Heidi Hildebrandt
Director of Product
Schedule a call
With the help of Flatirons Development, we were able to launch a large update to our platform, introducing new innovative tools for our clients. The information was complex but Flatirons found creative ways to present it, making it feel simple and easy to understand.
Jeremy Zaborowski
Co-Founder & CTO
Schedule a call
They deconstructed our idea and provided it back to us in an incredibly smart and accessible manner. Flatirons Development is constantly solving problems in both a visually stunning and intelligent way.
Storey Jones
Founder and CEO
Schedule a call
Our company is growing, and as we started looking to scale, we wanted a more efficient business model. We hired Flatirons Development to build a platform that would help connect talent with the right company.
Brian Bar
Founder and CEO
Schedule a call
Flatiron's work optimized site design and flow. The creative lead at Flatirons demonstrated exceptional UX know-how, integrating usability and design to deliver a powerful product. The client came out of the engagement with a wider understanding of the most important platform features.
Heidi Hildebrandt
Director of Product
Schedule a call
With the help of Flatirons Development, we were able to launch a large update to our platform, introducing new innovative tools for our clients. The information was complex but Flatirons found creative ways to present it, making it feel simple and easy to understand.
Jeremy Zaborowski
Co-Founder & CTO
Schedule a call
They deconstructed our idea and provided it back to us in an incredibly smart and accessible manner. Flatirons Development is constantly solving problems in both a visually stunning and intelligent way.
Storey Jones
Founder and CEO
Schedule a call
Our company is growing, and as we started looking to scale, we wanted a more efficient business model. We hired Flatirons Development to build a platform that would help connect talent with the right company.
Brian Bar
Founder and CEO
Schedule a call
Our Testing Technologies
UXPin
UXPin is a design and prototyping tool that allows teams to create and collaborate on user interface designs.
JIRA
JIRA is a project management tool widely used for issue tracking and agile project management.Power BI
Power BI is a business analytics tool that provides interactive visualizations and business intelligence capabilities.
Selenium
Selenium is an open-source tool for automating web browsers, commonly used for testing web applications.
Figma
Figma is a cloud-based UI/UX design tool that allows for collaborative interface design and prototyping.User Testing
User Testing involves evaluating a product or service by testing it with representative users to ensure usability and effectiveness.People talk about us.
We have been featured in major publications for our award-winning software development work.
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Our User Testing Engagement Models
We provide flexible engagement options to meet your project needs and timelines.
Staff Augmentation
If you need to add specialized user testing resources to your existing team, our staff augmentation services can help you scale efficiently.View MoreProject Outsourcing
If you want to outsource the full execution of your user testing projects, Flatirons offers comprehensive project outsourcing solutions tailored to your needs.View MoreThe top 1% of design & engineering talent.
Our average employee has 10 years of professional experience in their field.
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“The company treats employees like family and genuinely cares about their well-being.”
Senior Software Engineer
Why Choose Flatirons for User Testing?
With extensive experience and proven methodologies, Flatirons ensures your product is user-friendly and effective.
Expertise in User Testing
Flatirons has a proven track record in conducting comprehensive user research and testing, enabling us to deliver insights that drive better product development.
Customer-Centric Approach
We prioritize understanding your users' needs and behaviors, ensuring the testing process produces actionable insights to enhance user satisfaction.
Cutting-Edge Testing Methods
Utilizing the latest testing methodologies, we ensure your product is validated for usability, performance, and user engagement effectively.
Experienced Team of Researchers
Our team comprises experienced user researchers and UX specialists dedicated to delivering high-quality testing services tailored to your needs.
Data-Driven Insights
We analyze testing data meticulously to generate insights that significantly improve your product’s usability and overall user experience.
Comprehensive Reporting
Our detailed reports include actionable recommendations to optimize user experience and ensure your product aligns with user expectations.
Client Collaboration
We work closely with clients throughout the testing process, ensuring transparency and alignment with your business goals.
Benefits of User Testing
Discover how user testing can improve product usability, increase satisfaction, and boost conversions.
Data-Driven Design Improvements
Utilize insights from user testing to refine your app's interface and functionality, ensuring a more intuitive and effective user experience.
Increased User Satisfaction
Identify pain points and gather user feedback early, leading to a product that better meets user needs and expectations.
Reduced Development Costs
Catch usability issues before launch, saving time and resources by avoiding costly redesigns after deployment.
Faster Market Launch
Streamline your development process by incorporating user feedback iteratively, leading to quicker product releases.
Competitive Advantage
Deliver a polished, user-centric product that outperforms competitors through superior usability.Validates User Assumptions
Ensure your product aligns with actual user behaviors and needs rather than assumptions, reducing risk.Improves Customer Retention
Enhance user satisfaction and engagement, leading to higher retention and long-term loyalty.Informs Strategy for Future Features
Gather user feedback to guide your product roadmap and prioritize features that deliver real value.FAQs about User Testing
Explore common questions and answers related to our user testing services and methodologies.
What is a user testing agency?
A user testing agency specializes in evaluating websites, apps, and digital products by observing real users as they interact with the product. This helps identify usability issues and areas for improvement to enhance user experience.
Why is user testing important for my digital product?
User testing provides valuable insights into how real users experience your product, revealing issues and obstacles that might not be obvious. This allows you to improve functionality, usability, and customer satisfaction before launch.
What types of user testing do you offer?
We offer various testing methods including usability testing, A/B testing, remote testing, moderated sessions, and unmoderated testing, tailored to your project needs to gather comprehensive user feedback.
How long does a typical user testing process take?
The duration varies depending on the scope of testing, but generally, it can range from a few days to several weeks, including planning, testing, and analysis phases.
How do you ensure the quality of user testing?
We follow a structured process including defining clear goals, recruiting representative users, designing realistic tasks, and analyzing results thoroughly to deliver actionable insights and high-quality feedback.
Can you customize testing based on my specific target audience?
Yes, we tailor user testing plans to match your target audience demographics, behaviors, and device preferences to ensure relevant and useful feedback.
What are the costs involved in user testing services?
Costs depend on the scope, methods, and duration of testing, but we provide customized quotes based on your project requirements to ensure cost-effectiveness.
How do I get started with your user testing services?
Begin by reaching out to us with your project details and objectives. We’ll collaborate to create a tailored testing plan, schedule the sessions, and deliver detailed reports with recommended improvements.
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