What is Pega? Explore the Leading Low-Code Platform

70% of organizations are trialing the use of automation in at least one area of the business. In modern business, companies now need innovative ways to streamline operations, automate workflows, and deliver great customer experiences. Pega, a powerful low-code platform, offers a solution to these challenges.

Pega helps businesses quickly build and deploy custom applications, automate complex processes, and integrate smoothly with existing systems. Its user-friendly, visual development environment makes it easy for both business users and IT professionals to collaborate, speeding up development and encouraging innovation.

In this article, we’ll explore what Pega’s low-code platform can do, how it benefits different business functions, and how it can keep your organization competitive in a rapidly changing market. 

What is Low-Code and its Benefits?

By 2027 the global low-code platform market is projected to reach 65 billion US dollars. Low-code is a software development approach that simplifies the process of building and deploying business applications. 

By leveraging pre-built components, visual drag-and-drop interfaces, and intuitive configuration tools, low-code platforms like Pega empower businesses to reduce manual coding and focus more on defining business rules, governance, and customization. 

59% of no-code projects are a collaboration between both IT and business teams. This approach allows organizations to quickly build and deploy tailor-made applications that address their specific needs, ultimately driving increased efficiency and productivity.

Pega: A Powerful Low-Code Solution

By 2025, 70% of an organization’s new applications will be built using low-code or no-code technology. Pega’s low-code platform is a solution for businesses to automate workflows, streamline processes, and enhance customer experiences.

With its Java-based framework and enterprise-grade governance, Pega enables rapid development and deployment of custom applications that integrate seamlessly with legacy systems and cloud technologies. This helps organizations drive digital transformation, reduce manual tasks, and remain competitive in today’s market.

As the demand for Pega developers grows, it’s clear why Pega is a top choice for businesses seeking a robust, scalable, and flexible low-code platform. Pega’s impressive track record and numerous success stories highlight its impact on web development and business process management.

Key Features of the Pega Platform

The Pega low-code platform is designed to empower businesses of all sizes to accelerate their application development, streamline their operations, and deliver exceptional customer experiences. 

At the heart of Pega’s offerings are three key features that set it apart as a powerful and versatile solution for today’s rapidly changing business landscape.

• Accelerated Application Development

Pega enables your teams to define core app elements quickly and easily, allowing you to get to value faster. 

By optimizing efficiency and giving business users, developers, and IT the tools they need, when and where they need them, Pega helps you accelerate the development of custom software that meets your unique business requirements.

• Intelligent Automation Capabilities

Pega’s intelligent automation tools are designed to cut costs and eliminate complexity by bringing people, processes, and systems together to deliver value fast. With Pega’s low-code capabilities, you can automate intelligently, streamlining your business processes and empowering your workforce to focus on higher-value activities.

• Beautiful User Experiences

Pega’s user interface (UI) framework is purpose-built to deliver app experiences that are relevant today and ready to scale into the future. By providing beautiful, UX/UI design for your developers, employees, and customers, Pega helps you create an excellent fit for your changing business needs and ensure user adoption and satisfaction.

What is Pega? A Closer Look

As a leading low-code platform, Pega provides businesses with a powerful and comprehensive solution for application development, automation, and digital transformation. 

Pega’s Unified Development Environment

58% of IT professionals say that legacy systems have been transformed or replaced by low-code applications. Unlike traditional software development approaches, Pega’s low-code platform allows you to build and deploy applications entirely within a single, inclusive authoring environment. 

This streamlined approach eliminates the need to switch between multiple tools and systems, enabling greater efficiency and better collaboration between business users and developers.

Collaboration Between Business Users and Developers

Pega’s Unified Development Environment facilitates seamless communication and collaboration between business stakeholders and the IT team. 

Business users can clearly articulate their requirements and needs, while developers can leverage Pega’s visual, drag-and-drop tools to quickly build and deploy applications that align with those needs. 

This collaborative approach helps ensure that the final solutions meet the organization’s objectives and requirements.

Enterprise-Grade Governance and Compliance

Pega’s low-code platform also provides enterprise-grade governance and compliance features, ensuring that all applications developed on the platform adhere to your organization’s policies and regulatory standards. 

Its Java-based architecture and robust security measures enable businesses to maintain control and oversight over the application development process, even as they empower business users to participate in the creation of custom solutions.

Feature	Description	Importance
Accelerated Application Development	Enables quick definition of core app elements, optimizing efficiency and speeding up custom software development.	Faster realization of value and meeting business needs.
Intelligent Automation Capabilities	Integrates people, processes, and systems with low-code automation to streamline business processes.	Reduces costs and complexity, allowing focus on high-value tasks.
Beautiful User Experiences	Provides scalable, attractive UI/UX designs for developers, employees, and customers.	Enhances user satisfaction and adoption.
Unified Development Environment	Allows building and deploying applications in a single, inclusive environment.	Increases efficiency and collaboration between business users and developers.
Collaboration Between Business Users and Developers	Facilitates clear communication and rapid application building with visual tools.	Ensures solutions align with organizational objectives.
Enterprise-Grade Governance and Compliance	Ensures all applications adhere to policies and standards with robust security measures.	Maintains control and oversight while enabling business user participation.

Pega’s Scalability and Flexibility

As your business grows and evolves, the Pega low-code platform is designed to scale and adapt to your changing needs. Pega’s scalability and flexibility empower organizations to operationalize and manage low-code development across the enterprise from a unified dashboard. 

This allows you to ensure that every business application created adheres to your organizational guardrails, maintaining governance and compliance standards.

Integrating with Legacy Systems

One of the key strengths of the Pega low-code platform is its ability to seamlessly integrate with your existing legacy systems. Whether you have invested heavily in on-premises infrastructure or rely on a patchwork of cloud-based solutions, Pega’s extensible architecture allows you to build new business applications that leverage your current IT investments. 

This protects your prior technology investments while enabling the agility and efficiency of low-code development.

Cloud-Ready and Extensible Architecture

88% of companies use a cloud environment for their applications. Pega’s cloud-ready platform empowers you to deploy new business applications quickly and securely, without the need for lengthy on-premises implementation cycles. 

The platform’s extensible architecture ensures that your Pega-built applications can easily integrate with other cloud-based or on-premises systems, expanding the possibilities for your low-code and no-code software solutions. 

This flexibility allows you to build and deploy business applications that meet your unique requirements and scale as your organization grows.

Use Cases and Applications of Pega

The Pega low-code platform is a versatile and powerful solution for businesses across various industries. It streamlines business processes, enhances customer relationships, and automates repetitive tasks.

Let’s explore some of the key use cases and applications of the Pega platform.

Business Process Management (BPM)

Pega’s robust business process management (BPM) capabilities empower organizations to automate and optimize their workflows, reducing manual processing and enhancing overall efficiency.

By leveraging Pega’s low-code development environment, businesses can quickly build and deploy custom applications that streamline their core business processes, from onboarding and claims processing to incident management and beyond. 

Pega’s BPM solutions help organizations achieve greater agility, responsiveness, and compliance in their operations.

Customer Relationship Management (CRM)

Pega’s customer relationship management (CRM) functionalities enable businesses to deliver personalized, omnichannel customer experiences that drive loyalty and engagement. 

Pega has a market share of 0.06% in the CRM platform market. It allows you to easily configure and deploy CRM applications that unify customer data, automate sales and customer service workflows, and provide your teams with the insights they need to anticipate and meet customer needs. 

By seamlessly integrating Pega’s CRM capabilities with your existing systems, you can create a centralized hub for managing all customer interactions and interactions.

Robotic Process Automation (RPA)

Pega’s Robotic Process Automation (RPA) solutions empower businesses to automate repetitive, high-volume tasks, freeing up their employees to focus on more strategic, value-added work. 

By incorporating Pega RPA into their operations, organizations can streamline processes, reduce errors, and improve overall productivity by 12%.  Pega’s RPA capabilities can be applied across a wide range of use cases, from invoice processing and data entry to customer onboarding and regulatory compliance reporting.

Conclusion

The Pega low-code platform empowers businesses to automate workflows, build custom applications, and deliver exceptional customer experiences. With its user-friendly environment, intelligent automation, and cloud-ready architecture, Pega accelerates development, streamlines processes, and ensures enterprise-grade compliance.

Pega’s flexibility and scalability make it ideal for companies of all sizes, supporting seamless integration with legacy systems. As a leading low-code solution, Pega enhances efficiency across various industries, from CRM and BPM to RPA and analytics.

Discover how Flatirons’ custom web development services can help you leverage platforms like Pega to boost your business efficiency and drive innovation. 

FAQ

What is Pega?

Pega is a powerful low-code platform that helps businesses automate workflows, build custom applications, and deliver exceptional customer experiences. By leveraging Pega’s unified development environment, intelligent automation capabilities, and cloud-ready architecture, organizations can accelerate application development, streamline business processes, and stay competitive in today’s rapidly changing business landscape.

What are the benefits of using Pega’s low-code platform?

Pega’s low-code platform offers several key benefits, including accelerated application development, intelligent automation capabilities, and the ability to deliver beautiful user experiences. The platform’s unified development environment also enables better collaboration between business users and developers, while maintaining enterprise-grade governance and compliance.

How does Pega’s platform differ from other low-code solutions?

Unlike other low-code platforms, Pega’s solution is designed as a comprehensive, all-inclusive authoring environment. This allows for better communication of business needs between stakeholders and developers, as well as better oversight from the enterprise IT team to ensure compliance and governance.

Can Pega integrate with legacy systems?

Yes, Pega’s platform is designed to be highly scalable and flexible, enabling seamless integration with existing legacy systems. This allows organizations to maximize their technology investments and avoid costly system overhauls.

What are some of the key use cases for Pega?

Pega’s low-code platform is widely used for a variety of business applications, including business process management (BPM), customer relationship management (CRM), and robotic process automation (RPA). The platform’s versatility allows organizations to streamline their operations, enhance customer experiences, and drive digital transformation.